An assessment of workforce training needs should be a systematic exploration and comparison of the way work is done and the way work could be done. The level of work being done is associated with organizational and/or individual performance. This assessment is important in maintaining the organization?s success and should be done regularly (annually or even semi-annually).

Why Assess?

• Determine gap(s) in employees' skills
• Maximize organization's performance and output
• Diversify employees' skills

The assessment process asks:

• What would your organization be like if it were producing the highest quality product and providing the best possible service to the client/consumer?
• What challenges exist and what skills, if strengthened, would enable you to meet those challenges more successfully?

For a step-by-step guide to performing an assessment, click here.