E-learning ? E-learning is the presentation of training materials and content via the Internet or intranet. This type of learning involves instruction delivered through web-browser technology right to an employee?s desktop computer. This medium may provide some interactive material.

Software ? Training courses may be available via computer software. This type of learning involves instruction delivered right to an employee?s desktop computer. This medium may provide some interactive material.

DVD/Videos - Training courses may be available in Video format, either on a DVD or videotape. This type of learning involves the viewing of instruction on a video screen at the employee?s place of work.

Characteristics of Distance learning:

• Delivers consistent instruction to all employees
• Can be delivered anytime, 24 hours a day, 7 days a week
• Allows an employee to learn at his or her own pace
• Lacks ?personal touch?, will not adapt to different learning styles